Frequently Asked Questions

u003cstrongu003eHow do I purchase an online course?u003c/strongu003e

u003cstrongu003eI have purchased an online course but still haven’t received the access details.u003c/strongu003e

u003cstrongu003eHow long do I have access to the online course?u003c/strongu003e

u003cstrongu003eWhat if I delete the email with the link to my course?u003c/strongu003e

u003cstrongu003eHow do I purchase a course?u003c/strongu003e

u003cstrongu003eWhat is a Package Guides course?u003c/strongu003e

u003cstrongu003eHow do I know whether a particular topic is covered in the course?u003c/strongu003e

u003cstrongu003eI have purchased a course but would like to upgrade to the Package version, how do I do that?u003c/strongu003e

u003cstrongu003eWhat files are included in the course?u003c/strongu003e

u003cstrongu003eCan you help me modify the purchased EXCEL worksheet for my project?u003c/strongu003e

u003cstrongu003eHow do I use data tables in EXCEL?u003c/strongu003e

u003cstrongu003eWhat payment methods are available?u003c/strongu003e

u003cstrongu003eWhat is your refund policy?u003c/strongu003e

u003cstrongu003eHow long will it take to receive my purchased files?u003c/strongu003e

u003cstrongu003eI have a question.u003c/strongu003e

u003cstrongu003eCan I get an invoice for my purchase?u003c/strongu003e

u003cstrongu003eBook Buyers – Models at Work or Option Greeks Primeru003c/strongu003e

u003cstrongu003eWhat are the prerequisites for taking a course?u003c/strongu003e

u003cstrongu003eHow do I use a discount coupon?u003c/strongu003e

u003cstrongu003eCan your courses count as credits for my CPE (Continuing Professional Education) requirements?u003c/strongu003e

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