Frequently Asked Questions

How do I purchase an online course?

I have purchased an online course but still haven’t received the access details.

How long do I have access to the online course?

What if I delete the email with the link to my course?

How do I purchase a course?

What is a Package Guides course?

How do I know whether a particular topic is covered in the course?

I have purchased a course but would like to upgrade to the Package version, how do I do that?

What files are included in the course?

Can you help me modify the purchased EXCEL worksheet for my project?

How do I use data tables in EXCEL?

What payment methods are available?

What is your refund policy?

How long will it take to receive my purchased files?

I have a question.

Can I get an invoice for my purchase?

Book Buyers – Models at Work or Option Greeks Primer

What are the prerequisites for taking a course?

How do I use a discount coupon?

Can your courses count as credits for my CPE (Continuing Professional Education) requirements?

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